FAQ

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page, or send an e-mail to support@ashandoro.com. We will be happy to assist you.

You can return your items within 14 days, no questions asked.

By simply sending us an email at support@ashandoro.com or via the contact form, our support team will guide you through the return process.

For any inquiries or assistance, you can contact our customer support team by sending an email to info@celesteoxford.com. We are committed to answering all questions in a timely manner.

With us, you pay safely with credit card.
Protected by an SSL (Secure Socket Layer) connection that ensures the digital transmission of your personal data, such as credit card and account information. Your privacy and data security are our top priority. We guarantee the confidential treatment of your information, do not share it with third parties and use it only for the agreed purposes before deleting it.

No, it won’t. The PVD coating ensures the jewelry won’t tarnish or react with your skin, so you’ll never experience discoloration or marks.

To clean your jewelry, gently use a soft-bristled brush or cloth with warm water and a soap that’s free of detergents. Avoid using abrasive materials, as they can damage the finish.

Not at all! Our pieces have been rigorously tested in all conditions—whether swimming in the ocean, applying lotion, or sweating during workouts. The result? No rust, no fading, no dullness—just long-lasting shine.

All our garments are based on standard European sizes, but we strongly recommend sizing up for a better fit (oversized/straight).

Once your order has been shipped, we will provide you with a tracking number to monitor the progress of your delivery. Or by visiting the track your order page on our website.